2024 Resident Survey conducted by Frost Center for Data and Research at Hope College
Executive Summary
The City of Holland partners with Frost Center for Data and Research at Hope College to conduct a biennial survey measuring residents’ experiences, which are used to help guide future city planning and services.
This summary provides aggregate results from the 2024 Resident Survey as well as longitudinal data to compare resident responses over time.
A Tableau dashboard created by Frost Center and hosted by Hope College presents survey questions in an interactive format in which the user can compare survey item responses by various filter variables, such as age, education, ethnicity, race, home ownership, and housing affordability.
Study Methods
Frost Center used a random sampling approach to conduct this study, making telephone calls to a random sample of 5,800 City of Holland residents who were at least 18 years of age. Of these, 1,148 (19.8%) were landline numbers and 4,652 (80.2%) were cell phone numbers. The final sample includes 311 residents who completed the survey.
For additional questions, please contact:
City Manager Keith Van Beek
616.355.1310; k.vanbeek@cityofholland.com